Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

email configuration

  • 1 baphendule
  • 1 inale nkinga
  • 16 views
  • Igcine ukuphendulwa ngu david

more options

Can not send messages messages from Thnderbird. Getting Failed connection to server error messages. So, I confirmed that the user id and password entered is correct. I contacted email provider and updated incoming and outgoing server settings to IMAP settings and confirmed they are correct.

I manually updated Account Configurations per the Thunderbird website. The server settings entered are confirmed correct when I re-test. When I select Done I still get the error "Unable to login at server. Probably wrong configuration, user name or password." I have confirmed that all of those elements are correct.

What now?

Email provider is Spectrum. Incoming Server type- POP mail server - can't change server type or won't get incoming mail Server name- pop.charter.net port 110

Outgoing - changed to IMAP - per provider advice Server name - mobile.charter.net port 587 Connection security - SSL/TSL

Can not send messages messages from Thnderbird. Getting Failed connection to server error messages. So, I confirmed that the user id and password entered is correct. I contacted email provider and updated incoming and outgoing server settings to IMAP settings and confirmed they are correct. I manually updated Account Configurations per the Thunderbird website. The server settings entered are confirmed correct when I re-test. When I select Done I still get the error "Unable to login at server. Probably wrong configuration, user name or password." I have confirmed that all of those elements are correct. What now? Email provider is Spectrum. Incoming Server type- POP mail server - can't change server type or won't get incoming mail Server name- pop.charter.net port 110 Outgoing - changed to IMAP - per provider advice Server name - mobile.charter.net port 587 Connection security - SSL/TSL

Okulungisiwe ngu cfnord

All Replies (1)

more options

Please post screenshot of account 'server setting' pane and of SMTP server pane. That will help.