Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird update to 115.0.1 prevents e-mail sending from one a/c

  • 2 uphendule
  • 0 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu Colin David

more options

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.
Hello, an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected. We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated. With kind regards, Colin.
Ama-screenshot ananyekiwe

Okulungisiwe ngu Roland Tanglao

Isisombululo esikhethiwe

Hi SF,

OK with more than one outlook in use and so during Thunderbird update, the sequence of authorising one rarely used, caused the other to fail sending. Solution, uninstalling Thunderbird, fresh install, sequence a set up of preferred outlook first and sending and receiving goes through well.

Thanks for your interest in picking this up.

                                                                       Best wishes, Colin.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

It works here with OAuth2 authentication for the IMAP and SMTP servers. Do you have multiple accounts with each one sending through corresponding smtp servers?

What is the antivirus? Using a VPN?

more options

Isisombululo Esikhethiwe

Hi SF,

OK with more than one outlook in use and so during Thunderbird update, the sequence of authorising one rarely used, caused the other to fail sending. Solution, uninstalling Thunderbird, fresh install, sequence a set up of preferred outlook first and sending and receiving goes through well.

Thanks for your interest in picking this up.

                                                                       Best wishes, Colin.

Okulungisiwe ngu Roland Tanglao