Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to uninstall very ole version of Firefox which may be interfering with a new download

  • 1 baphendule
  • 0 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

David M LaBuda
David M LaBuda
more options

Yesterday Firefox worked great. Today I failed to launch. I tried reinstalling it. If installed correctly but fails to launch. I thought I would try a clean install by first deleting all previously installed versions. One very old version "Mozilla Firefox 62.0.3 (x64 en US) fails to uninstall. Any Ideas on How to delete that file?

Yesterday Firefox worked great. Today I failed to launch. I tried reinstalling it. If installed correctly but fails to launch. I thought I would try a clean install by first deleting all previously installed versions. One very old version "Mozilla Firefox 62.0.3 (x64 en US) fails to uninstall. Any Ideas on How to delete that file?
Ama-screenshot ananyekiwe

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that this is only a leftover, orphaned, registry key and that the installation it points to no longer exists. In that case you can cleanup the registry yourself or use a registry cleanup utility.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox (????)