We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox extensions think Firefox isn’t downloaded

  • 1 baphendule
  • 2 zinale nkinga
  • 55 views
  • Igcine ukuphendulwa ngu James

more options

I just downloaded Firefox onto my iPad and signed up for a Firefox account, and am on the app trying to add extensions. The extensions home page gives me a yellow pop up saying “To use these add-ons, you'll need to download Firefox.” When I click the download link, it routes me to the App Store, with the “open app” button since I’ve already downloaded Firefox. When I ignore the pop up and go to an extension, I get another pop up that says “ You'll need Firefox to use this extension” and then gives me a blue button that says “Download Firefox and get the extension.” Again, clicking that button sends me to “open app” in the App Store. I realized I was signed out of my Firefox account, so I signed in and got the same results. I powered my tablet off then on again, and got the same results afterwards. What can I try to convince my tablet*browser that I’ve downloaded Firefox and am browsing all this via the Firefox app?

I just downloaded Firefox onto my iPad and signed up for a Firefox account, and am on the app trying to add extensions. The extensions home page gives me a yellow pop up saying “To use these add-ons, you'll need to download Firefox.” When I click the download link, it routes me to the App Store, with the “open app” button since I’ve already downloaded Firefox. When I ignore the pop up and go to an extension, I get another pop up that says “ You'll need Firefox to use this extension” and then gives me a blue button that says “Download Firefox and get the extension.” Again, clicking that button sends me to “open app” in the App Store. I realized I was signed out of my Firefox account, so I signed in and got the same results. I powered my tablet off then on again, and got the same results afterwards. What can I try to convince my tablet*browser that I’ve downloaded Firefox and am browsing all this via the Firefox app?

Isisombululo esikhethiwe

Extensions for desktop Firefox are here. https://addons.mozilla.org/firefox/

Extensions for Android Firefox are here https://addons.mozilla.org/android/

There are no Firefox Extensions for mobile Firefox for iOS (iPhone/iPad) due to Apple's restrictions on what browser engines and such can be used. Firefox for iOS is basically a shell as a result.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Extensions for desktop Firefox are here. https://addons.mozilla.org/firefox/

Extensions for Android Firefox are here https://addons.mozilla.org/android/

There are no Firefox Extensions for mobile Firefox for iOS (iPhone/iPad) due to Apple's restrictions on what browser engines and such can be used. Firefox for iOS is basically a shell as a result.