Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Missing "Print Preview" on File menu after upgrading to a new laptop

  • 4 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu mjmontgo

Marilyn J Montgomery
Marilyn J Montgomery
more options

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

All Replies (4)

Jonathan Watt
Jonathan Watt
more options

When you print in Firefox it should now always opens a print preview first. (If you select `File -> Print`, does the preview work for you?) Since `File -> Print` should now open a preview, the `File -> Print Preview` menu item was redundant and was removed.

mjmontgo
mjmontgo
more options

Thanks for replying, Jonathan. When using the "Print" option on the File menu, it gives me a smaller pop-up window that does not display most screens (i.e., Ancestry document images, and others), and does not offer the editing options (like "Simplify Page") that I had using the "Print Preview" option (which also gave me a full-size window to work in).

Marilyn J Montgomery
Marilyn J Montgomery Umnikazi wombuzo
more options

I would suggest you remove the "Print" option and return the old "Print Preview" option instead. It was MUCH better.

mjmontgo
mjmontgo
more options

Jonathan, I've also noted that the duplex feature isn't working right either. The front page comes out OK, but the back page is upside-down. It's never done that before. Can you fix that, please, ASAP? Thank you.