Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox android v 82.1.2 files download issue

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu p.oltarzewski

more options

Latest release Firefox for Android, 82.1.2, dont let download any files from the web! As pdf,zip,apk,ecc! When you solve this issue?!

Latest release Firefox for Android, 82.1.2, dont let download any files from the web! As pdf,zip,apk,ecc! When you solve this issue?!
Ama-screenshot ananyekiwe

All Replies (1)

more options

Device info: - Redmi Note 8 Pro - Android 9 PPR1.180610.011

Firefox Browser info: - 82.1.1 (Build #2015770923) (latest available on Google Play Store at the time of writing)

Reproduction scenario: - Find any website with a link to a PDF file - Click on the link; the download starts and download icon appears in notification area - The download continues for several minutes (even for ~60KB file on ~20Mbit link) - After several minutes a 'download failed' notification appears - No downloaded files are present in Firefox downloads folder

The same download works fine when external download manager is selected. Firefox has all necessary privileges enabled (i.e. access to device memory).

This seems to be a bug already reported in August: https://support.mozilla.org/en-US/questions/1297466

However the thread was closed by moderator AliceWyman, since OPs problem was solved (oh, wait - actually a question is marked as chosen solution... huh?). It is nice that you stick so close to Mozilla Support guidelines and props to you for 'solving' another issue, but wouldn't it be nicer to... I don't know... move the discussion to a separate issue and honestly look into it (since there clearly is a problem) instead of axing the thread? Show a little commitment to users? It's common courtesy in many opensource projects, nothing out of the ordinary...