Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't play Amz videos with FF, but I can with Chrome. Why?

  • 5 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Eekcurt

more options

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

All Replies (5)

more options

What is the site? And do you have flash plugins updated?

more options

WestEnd said

What is the site? And do you have flash plugins updated?
more options

Amazon Flash plugins are updated

more options

Sounds like a FF software install issue. You should consider complete FF uninstall and deleting Mozilla folder and reinstall again to see if that fixes the problem.

more options

I'll try that---thanks