Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Certain received hyperlinks will not open

  • 4 uphendule
  • 1 inale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu ecborgoyn

jimbullington
jimbullington
more options

Thunderbird Version 52.9.1 for Windows Running on Windows 10

It has been called to my attention that certain hyperlinks received in Thunderbird will not open. When you hover over the hyperlink, no link is displayed in the status bar and when you click on the link, there is no response - no browser opens. Hyperlinks from other sources open normally. The only source of the problem emails so far is Groupon.

I was able to duplicate by composing an email and inserting the html in the example below.

Thanks for any suggestions anyone has.

JIMB

Thunderbird Version 52.9.1 for Windows Running on Windows 10 It has been called to my attention that certain hyperlinks received in Thunderbird will not open. When you hover over the hyperlink, no link is displayed in the status bar and when you click on the link, there is no response - no browser opens. Hyperlinks from other sources open normally. The only source of the problem emails so far is Groupon. I was able to duplicate by composing an email and inserting the html in the example below. Thanks for any suggestions anyone has. JIMB

Okulungisiwe ngu jimbullington

All Replies (4)

jimbullington
jimbullington Umnikazi wombuzo
more options

See below for an example

Okulungisiwe ngu jimbullington

jimbullington
jimbullington Umnikazi wombuzo
more options

Here is an example link:

<a href=" http://www.groupon.com?utm_source=welcome_day0_redesign&utm_medium=email&t_division=washington-dc&date=20180726&uu=2cc36620-9104-11e8-a5f2-52549b37a04b&CID=US&s=hero&c=image&d=groupon&utm_campaign=2938c161-3006-4666-b0b7-cca9747b5f75_0_20180726" target="_blank" style="color:#0185C6; text-decoration:none;"> Test Link </a>

jimbullington
jimbullington Umnikazi wombuzo
more options

I see the problem - the links that do not work have a space at the beginning of the link - I guess thunderbird doesn't like that - any chance of getting it fixed?

I will notify Groupon as well.

JIMB

ecborgoyn
ecborgoyn
more options

I've been trying to tell the proper folks as Groupon for days.....