Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Messages don't download unless I select the email account

  • 4 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Matt

JRTinz
JRTinz
more options

I have 5 email accounts, different domains(i.e. ymail, gmail, outlook, etc.) I generally stay in the Unified Folders Inbox as you might expect. All but one are IMAP.

My IMAP Settings are all "Allow immediate server notifications when new messages arrive".

One of my accounts (ymail, variation of yahoo), does not d/l messages unless I actually click the account folder. However, I do receive the "pop-up" notification on my PC that a new message has arrived.

In context - I have a filter on this account that plays a sound when an email arrives from my home security system. It defeats the purpose if I have to select the folder before the filter does it's job. I must also transition away from that folder and come back to it before it d/l new messages. This may also be relevant - I use the extension "Mailbox Alert" to add functionality to the filter which is only run on this account.

The other accounts seem to work okay.

Anything I may have overlooked?

I have 5 email accounts, different domains(i.e. ymail, gmail, outlook, etc.) I generally stay in the Unified Folders Inbox as you might expect. All but one are IMAP. My IMAP Settings are all "Allow immediate server notifications when new messages arrive". One of my accounts (ymail, variation of yahoo), does not d/l messages unless I actually click the account folder. However, I do receive the "pop-up" notification on my PC that a new message has arrived. In context - I have a filter on this account that plays a sound when an email arrives from my home security system. It defeats the purpose if I have to select the folder before the filter does it's job. I must also transition away from that folder and come back to it before it d/l new messages. This may also be relevant - I use the extension "Mailbox Alert" to add functionality to the filter which is only run on this account. The other accounts seem to work okay. Anything I may have overlooked?

All Replies (4)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Have you tried starting Thunderbird in 'Safe Mode' to see if the addons are causing a conflict?

In Thunderbird 'Help' > 'Restart with addons disabled'

Run for a while in that mode and report back on what you discover.

JRTinz
JRTinz Umnikazi wombuzo
more options

I did restart it in "Safe Mode", and the issue is still there. I had to click on each account, and then the green bar across the bottom shows progress. But letting it sit idle, it stays idle.

JRTinz
JRTinz Umnikazi wombuzo
more options

Hello...

This issue remains. Messages don't download unless the TBird window has focus, and in most cases actually selecting the individual account under Unified Folders (I have 5 accounts). If I were running this on a Linux box, I'd say the TBird process was suspended.

Anyway, I keep returning to this problem in the hopes of creating some custom filters or alerts on my mailboxes, but it's pointless to do so if messages don't download automatically.

Originally I stated only one account does this. But more often than not, they all do.

Thanks in advance.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you have the get messages set to a time? Do the download at that time? I am wondering if the situation is a oddity of the way ymail implement the relevant IMAP feature.