Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Running Win7 - Latest version installed. Browser starts ok but will not load any page

  • 1 baphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu FredMcD

Effell
Effell
more options

Both Chrome and MS Explorer works fine. Have run troubleshooter but hasn't found any problem with internet wi-fi connection

Both Chrome and MS Explorer works fine. Have run troubleshooter but hasn't found any problem with internet wi-fi connection

All Replies (1)

FredMcD
FredMcD
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}