Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot subscribe to any pages

Cselliott92
Cselliott92
more options

No matter what page I go to, the "subscribe to this page" button does not appear. Also, I put a "subscribe" button in my options toolbar, but it stays light gray (unclickable) for all pages. Have I somehow disabled this feature with some other conflicting option?

No matter what page I go to, the "subscribe to this page" button does not appear. Also, I put a "subscribe" button in my options toolbar, but it stays light gray (unclickable) for all pages. Have I somehow disabled this feature with some other conflicting option?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hmm, your Firefox identified itself to the forum as version 27. An update is available: this article describes how to get Firefox 48.0 using the "About Firefox" dialog on the help menu: Update Firefox to the latest release.

If something is holding you back from upgrading to Firefox 48, please let us know so we can suggest solutions or workarounds. Version 27 is not secure; Mozilla discloses security flaws after each new release.

Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 48.0.2, you may need to clear out that incorrect information. See: How to reset the default user agent on Firefox.

And to be honest, I don't remember how RSS worked in Firefox 27!