We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't log on to SMTP.NTLRLD - passport and new no good - not sure what password was

  • 1 baphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Matt

more options

Type message then send - box appears: login to SMTP.NTLWORLD failed. Another box - Enter your Passport for SMTP.Ntlworld.com.

Have tried all passports use plus new ones - all fail. May have forgotten original password

Type message then send - box appears: login to SMTP.NTLWORLD failed. Another box - Enter your Passport for SMTP.Ntlworld.com. Have tried all passports use plus new ones - all fail. May have forgotten original password

All Replies (1)

more options

the password will be the same one you would use to access ntworlds web mail. but your settings may no longer be supported by ntworld.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.