Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

gmail chat/Hangout

  • 2 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu millsap

millsap
millsap
more options

I have been using Gmail Chat (also called Hangout) for a long time. Suddenly since the last FF updates, it's no longer work properly. Sometime the chat was sent out, sometime it won't. I can use it with Chrome without any problems. So I know it's not Gmail/Google problem, rather a Firefox problem.

Does anyone know how to fix it?

Any suggestions/comments are much appreciated.

Thank you.

I have been using Gmail Chat (also called Hangout) for a long time. Suddenly since the last FF updates, it's no longer work properly. Sometime the chat was sent out, sometime it won't. I can use it with Chrome without any problems. So I know it's not Gmail/Google problem, rather a Firefox problem. Does anyone know how to fix it? Any suggestions/comments are much appreciated. Thank you.

All Replies (2)

guigs
guigs
more options

There are alot of add ons there, please first try Safe Mode to make sure its not an interaction between the update and an add on:

Second,try logging in and out as well as deleting old cookies: Right click on the webpage > Click on "Show Page Info" > Click on Permissions, "View Cookies" and delete all the cookies.

Did this help?

Okulungisiwe ngu guigs

millsap
millsap Umnikazi wombuzo
more options

Thank you for your response. This is not an add-on. The chat/hangout is part of Gmail, which has nothing to do with Firefox (though there's an add-on of it, but I didn't install it). I have been using this Gmail option WITHIN Gmail for years.

I cleared my cookies/cache every morning. So that's not the problem either.