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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird will not open. Error "your TH profile cannot be loaded . It may be inaccessible.."

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  • Igcine ukuphendulwa ngu rapidtransit

rapidtransit
rapidtransit
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Computer crash. I try and open TH and get above message. I can see that in appdata/roaming/thunderbird only have crash reports profle ini and registry dat. No profile folder.

I decide to restore my PCV from mozbackup (1.1GB) . It cannot as 'PCV file not recognized'. I then convert it to Zip due to lack of recognition. Then extract it. 'Error data 1' of global messages db-aqlite. It is 187 kb on extraction. But extraction proceeds okay. But only 195 MB total of extraction files.

I also have kept a copy of a folder called "7xbt8t9h.default-20160305-2316" only 5.6MB.

How do I proceed. I cannot open Thunderbird.

Computer crash. I try and open TH and get above message. I can see that in appdata/roaming/thunderbird only have crash reports profle ini and registry dat. No profile folder. I decide to restore my PCV from mozbackup (1.1GB) . It cannot as 'PCV file not recognized'. I then convert it to Zip due to lack of recognition. Then extract it. 'Error data 1' of global messages db-aqlite. It is 187 kb on extraction. But extraction proceeds okay. But only 195 MB total of extraction files. I also have kept a copy of a folder called "7xbt8t9h.default-20160305-2316" only 5.6MB. How do I proceed. I cannot open Thunderbird.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

I have solved this. I found my profile in the crash report file. This is in the roaming/thunderbird folder. I snooped around the Crash folder and was surprised to find the 3.2GB profile completely intact. I transferred this to a new folder profile that I made. Thunderbird running well now.

So a tip. The crash report folder may be worth looking at if your cannot find an intact profile.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

rapidtransit
rapidtransit Umnikazi wombuzo
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Isisombululo Esikhethiwe

I have solved this. I found my profile in the crash report file. This is in the roaming/thunderbird folder. I snooped around the Crash folder and was surprised to find the 3.2GB profile completely intact. I transferred this to a new folder profile that I made. Thunderbird running well now.

So a tip. The crash report folder may be worth looking at if your cannot find an intact profile.