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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The trashcan of one of the acconts has disappeared. Why?

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  • Igcine ukuphendulwa ngu queffe

queffe
queffe
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This morning, trying to delete some mail from a certain account, I found that it was impossible . Examinig the trashcan list of all my acconts, I found that the trashcan of such account had disappeared. Why did it happen? And how to reactivate it?

This morning, trying to delete some mail from a certain account, I found that it was impossible . Examinig the trashcan list of all my acconts, I found that the trashcan of such account had disappeared. Why did it happen? And how to reactivate it?

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Is this a POP or IMAP mail account ?

If IMAP, then you may need to subscribe to see the 'Trash' folder.

re : trying to delete some mail from a certain account, I found that it was impossible Did you get any error message ?

queffe
queffe Umnikazi wombuzo
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Toad-Hall said

Is this a POP or IMAP mail account ? If IMAP, then you may need to subscribe to see the 'Trash' folder. re : trying to delete some mail from a certain account, I found that it was impossible Did you get any error message ?

No error message. Anyway I have solved. I copied from another mail account folder the file 'Trash' (obviously empty) and pasted it in the mail account folder previously missing of it. It works perfectly. I suppose that such file had been deleted accidentally. Thanks