Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox appearance changes when called from within another app, such as livemail or objectdock. Appears normal if started from desktop

  • 4 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu NJLalic

more options

Win 7 32 bit 4GB ram

Firefox changes appearance when called from within another app. Bookmark folder icons are changed, font size and line spacing are much reduced. Menu bar is opaque, when normally it is partially transparent. Runs sluggishly, especially in a web page that uses shockwave


Firefox appears and runs normally when run from desktop icon or menu

Win 7 32 bit 4GB ram Firefox changes appearance when called from within another app. Bookmark folder icons are changed, font size and line spacing are much reduced. Menu bar is opaque, when normally it is partially transparent. Runs sluggishly, especially in a web page that uses shockwave Firefox appears and runs normally when run from desktop icon or menu

All Replies (4)

more options

Could you send a screenshot of Firefox with wrong appearance please? It could be easier to identify the problem.

more options

Hi Banban

I've attached 2 jpegs showing the 2 different forms of firefox, depending if I cal direct or from within another app

more options

Check that you do not run Firefox in compatibility mode or with a reduced screen resolution.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

EDIT: Also check the Properties of the firefox.exe program in the Firefox program folder.

Okulungisiwe ngu cor-el

more options

Hi cor-el

Did as you suggested, all compatability unticked, problem persists.

Strangely if I set compatability to Win 7, on a win 7 PC all works as it should.

But this seems to cause shockwave plugin to lock up and freeze the page I am on

Thanks Nik