Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird totally freezes a few seconds after it starts, using Xp, It was OK on Friday. Only able to get out using End Task.

  • 1 baphendule
  • 1 inale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

Thunderbird totally freezes a few seconds after it starts, using Xp, It was OK on Friday. Only able to get out using End Task. Thunderbird is the latest version, 31.7.0, it updated itself automatically a day before the problem occurred. How ca I roll it back to the last version.

Thunderbird totally freezes a few seconds after it starts, using Xp, It was OK on Friday. Only able to get out using End Task. Thunderbird is the latest version, 31.7.0, it updated itself automatically a day before the problem occurred. How ca I roll it back to the last version.

All Replies (1)

more options

Between 31.6.0 and 31.7.0 there would not be performance issues coming from THunderbird.

Start *Windows'* safe mode with networking enabled - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?