Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The sound has disappeared on Firefox but works with other browsers. Can anyone tell me how to fix this?

  • 2 uphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

Marciamac
Marciamac
more options

I was watching a video of a musician on YouTube and all of a sudden, there was no sound. I tried it using Chrome and had no problem. I refreshed Firefox, but still no sound. Can anyone help?

I was watching a video of a musician on YouTube and all of a sudden, there was no sound. I tried it using Chrome and had no problem. I refreshed Firefox, but still no sound. Can anyone help?

All Replies (2)

LostGod
LostGod
more options

Check to see if volume is not turned down on the video. Then check to see if windows volume is not turned down. Last click the little speaker icon, select mixer, if you have that option and check to see if Firefox is not muted.

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: