Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

All of the sudden all my tabs, history and bookmarks disappeared. We are getting browser open without all these items.

  • 1 baphendule
  • 2 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu cor-el

ca.ysmehta
ca.ysmehta
more options

All of the sudden all my tabs, history and bookmarks disappeared. We are getting browser open without all these items. We do not know how or what gone wrong but we never deleted anything. This happened within 5 minutes time. We got alert from anti virus to remove McAfee addon so we oked it after removal of this addon and when Mozila browser restarted on its own we show all our histories, tabs, addons, bookmarks and bookmarks toolbar are disappeared. Please do the needful.

All of the sudden all my tabs, history and bookmarks disappeared. We are getting browser open without all these items. We do not know how or what gone wrong but we never deleted anything. This happened within 5 minutes time. We got alert from anti virus to remove McAfee addon so we oked it after removal of this addon and when Mozila browser restarted on its own we show all our histories, tabs, addons, bookmarks and bookmarks toolbar are disappeared. Please do the needful.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This might have happened because Firefox has updated to 36.0.4, but this shouldn't have happened.

Did Firefox create a new profile or are you still using your previous Firefox profile folder?

Do you have an "Old Firefox Data" folder on the desktop?

You can check for problems with the places.sqlite database file in the Firefox profile folder.