Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox keeps sending a security update that will not download and does not show up on my download app

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu ideato

nhch
nhch
more options

5 times dailyfor 7 days a firefox security update download pops up insisting that I down load this up date to protect my computer. According to the firefox page there is a security patch is available. This update does not download and will not show up on my computers download app. When I stop this update after 5 minutes of it spinning around and unable to connect to server no trace of this update is found on my computer.

5 times dailyfor 7 days a firefox security update download pops up insisting that I down load this up date to protect my computer. According to the firefox page there is a security patch is available. This update does not download and will not show up on my computers download app. When I stop this update after 5 minutes of it spinning around and unable to connect to server no trace of this update is found on my computer.

All Replies (1)

ideato
ideato
more options

Hi nhch, try the next:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer-all languages)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you