Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

proplems with the new sync

  • 6 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Abodivb

more options

Hi, i was using the old sync and i have my key but i got suddenly to format my pc before updating to the new sync now i installed the new version and made a new account but i need to restore my settings from my old sync

how to do that

Regards

Hi, i was using the old sync and i have my key but i got suddenly to format my pc before updating to the new sync now i installed the new version and made a new account but i need to restore my settings from my old sync how to do that Regards

被選擇的解決方法

You need to access your old Sync account.

Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account.

  1. open "Firefox > Set Up Sync..." or "Tools > Options > Sync > Set Up Firefox Sync"
  2. click "I Have an Account"

That brings you to the "Pair a Device" window.

  • click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key) manually.
從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

Do you have a backup of the new Sync key or the Sync key that was last used with that Sync account?

Note that when you reset or regenerate the Sync key that you lose all data stored on the Sync server.


more options

Hi, thanks for replying I have my Firefox Sync Key what to do??

more options

Please i need help

more options

選擇的解決方法

You need to access your old Sync account.

Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account.

  1. open "Firefox > Set Up Sync..." or "Tools > Options > Sync > Set Up Firefox Sync"
  2. click "I Have an Account"

That brings you to the "Pair a Device" window.

  • click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key) manually.
more options

thanks again for your answer but now i am using Firefox nightly and now it is just supporting the new sync not the old so i cannot reach the old sync

more options

Thank you problem solved by installing the main release of firefox and run syncing then re login

thanks