Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I get the "firefox has stopped working" message after closing browser

  • 23 回覆
  • 31 有這個問題
  • 6 次檢視
  • 最近回覆由 bearfeet

teeness
teeness
more options

Hello.

My problem is that when I close the FireFox browser I get the "FireFox has stopped working" message. It's pretty annoying. I've read some other posts here that described a similar problem and have tried some of the suggestions in them including:

A clean install, a browser reset, running in safe mode, unchecking hardware acceleration, disabling extentions and plugins one at a time, uninstalling my antivirus (avast), rolling back to version 23.01 and checking run in compatibility mode that someone claimed helped them. None of this was effective.

It seems like after a computer restart the browser will be ok for 2-4 closings and then it will start with the message on every closing. Also, after I uninstalled avast it was good for 6 closings. Rolling back also gave me about 6 message free closings. But then the messages start and doesn't stop.

Is there anything else I can try? Thanks in advance for any suggestions.

Hello. My problem is that when I close the FireFox browser I get the "FireFox has stopped working" message. It's pretty annoying. I've read some other posts here that described a similar problem and have tried some of the suggestions in them including: A clean install, a browser reset, running in safe mode, unchecking hardware acceleration, disabling extentions and plugins one at a time, uninstalling my antivirus (avast), rolling back to version 23.01 and checking run in compatibility mode that someone claimed helped them. None of this was effective. It seems like after a computer restart the browser will be ok for 2-4 closings and then it will start with the message on every closing. Also, after I uninstalled avast it was good for 6 closings. Rolling back also gave me about 6 message free closings. But then the messages start and doesn't stop. Is there anything else I can try? Thanks in advance for any suggestions.

由 teeness 於 修改

被選擇的解決方法

Those are problems with the Flash plugin.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

選擇的解決方法

Those are problems with the Flash plugin.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
teeness
teeness 提出問題者
more options

Ok, I added the code to the mms file in the flash folder to disable protected mode and it seems to have fixed the issue.

Thank you very much!!

Best, Tom

bearfeet
bearfeet
more options

All I can add is what worked for me.

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

I disabled ALL to do with Java, plug-in and program.

Also, I initially thought the problem was connected to Flash so I followed this advice from another forum:

ABP>Options>uncheck 'show tabs on Flash and Java'

I don't know which has worked but I am now free of that annoying message.

由 bearfeet 於 修改

  1. 1
  2. 2