We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

can see thumbnails of open tabs but cannot open them at all

  • 6 回覆
  • 2 有這個問題
  • 109 次檢視
  • 最近回覆由 cor-el

more options

Firefox upgraded itself on the weekend. I have been visiting blogs through the Bloggers' Quilt Festival, which I'm participating in. I tried to leave comments but on the blogspot and blogger blogs was not able to. This morning I saw a bunch of extra thumbnail windows open in Firefox so I closed them, but now the whole of Firefox has shut on me. I can see two or three thumbnails and have a screenshot but I can't actually get them to open. I saw the advice about starting Firefox in safe mode but that doesn't work from the thumbnails. Really need help asap because I work from home and work depends on easy fast access that I depend on Firefox for

Firefox upgraded itself on the weekend. I have been visiting blogs through the Bloggers' Quilt Festival, which I'm participating in. I tried to leave comments but on the blogspot and blogger blogs was not able to. This morning I saw a bunch of extra thumbnail windows open in Firefox so I closed them, but now the whole of Firefox has shut on me. I can see two or three thumbnails and have a screenshot but I can't actually get them to open. I saw the advice about starting Firefox in safe mode but that doesn't work from the thumbnails. Really need help asap because I work from home and work depends on easy fast access that I depend on Firefox for

所有回覆 (6)

more options

hello wordnerd, you can attach your screenshot to a reply on the forum (it would certainly help in better understanding what might be going on).

in addition you can also launch firefox into safe mode by pressing the shift key while it is launching (all other open firefox windows have to be closed before you try that though).

more options

no, I cannot get into safe mode this way from the thumbnail and there are two thumbnails I can see but I can neither open or close them.

tried to attach the screen shot but it's not loading

由 wordnerd411 於 修改

more options

does the key combination ctrl + shift + E bring you back to the normal browser interface?

more options

no it did not

more options

an alternative way to get into safemode (all other firefox windows have to be closed first): press windows-key + R and open:

firefox.exe -safe-mode
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: