Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

email links wont open browser

  • 1 回覆
  • 6 有這個問題
  • 2 次檢視
  • 最近回覆由 Andrew

more options

I use Outlook2003 as my mail client, and it has worked perfectly until yesterday. When I click on a link in email Firefox will not open itself up and go to the requested link. In fact, it does nothing. However, if Firefox is open it will open a new tab and go to the requested link. Why won't it open itself up anymore? It used to open up just fine.

I use Outlook2003 as my mail client, and it has worked perfectly until yesterday. When I click on a link in email Firefox will not open itself up and go to the requested link. In fact, it does nothing. However, if Firefox is open it will open a new tab and go to the requested link. Why won't it open itself up anymore? It used to open up just fine.

所有回覆 (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!