搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why can't I open upgraded Firefox?

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

more options

I downloaded on my iMac the recent upgrade to Firefox. Now on my desktop, I have a rectangular icon that says "Firefox" underneath it. As instructed, I have dropped it into the Applications folder, which now contains both the rectangular icon and the circle icon. Both say "Firefox."

  At the bottom of the desktop, in the panel from which I launch applications, I have the Firefox circle icon. When I click on it, I get this message: "Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time."  However, it doesn't appear that a copy of Firefox is open.
  If you can't help me resolve this, I'm going back to Safari.
            Help!
I downloaded on my iMac the recent upgrade to Firefox. Now on my desktop, I have a rectangular icon that says "Firefox" underneath it. As instructed, I have dropped it into the Applications folder, which now contains both the rectangular icon and the circle icon. Both say "Firefox." At the bottom of the desktop, in the panel from which I launch applications, I have the Firefox circle icon. When I click on it, I get this message: "Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time." However, it doesn't appear that a copy of Firefox is open. If you can't help me resolve this, I'm going back to Safari. Help!

所有回覆 (1)

more options

Check that you still have a default profile folder.

You can try to delete the profiles.ini file to make Firefox create a new default profile.