搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

need to sync prior settings

more options

My work computer got a nasty virus. They pulled the data from it to transfer to a new one and now I am trying to figure out how to get back my settings. I have a sync key, but it is 26 characters long and when I go to "Add a Device' in the Sync Options I don't see where I am supposed to enter that key.

Thanks.

My work computer got a nasty virus. They pulled the data from it to transfer to a new one and now I am trying to figure out how to get back my settings. I have a sync key, but it is 26 characters long and when I go to "Add a Device' in the Sync Options I don't see where I am supposed to enter that key. Thanks.

所有回覆 (1)

more options

Click "I don't have the device with me" at the bottom of the window. Details here - How do I set up Firefox Sync? - connect another computer