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Garbled audios. Many of the sites I visit the audio plays but is unintelligible. I have updated my plug-ins and cleared my cache.

  • 4 回覆
  • 5 有這個問題
  • 8 次檢視
  • 最近回覆由 user66338

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When I try to listen to many of the you tube videos, the audio is garbled. It happens on other sites also like my american greetings ecard site - I can watch the video of the card but not hear the audio.

When I try to listen to many of the you tube videos, the audio is garbled. It happens on other sites also like my american greetings ecard site - I can watch the video of the card but not hear the audio.

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Hi,

Please check if this happens in Safe Mode after enabling only the Flash plugin in Tools (Alt + T) > Add-ons > Plugins.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

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None of this helped

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I'm having the same issue and none of these suggestions have fixed the problem.

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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.