We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 6.0 Flash plugin update will only install 50% of update. Then says I must close firefox. I close it and it still says it is running and will not update? why?

  • 2 回覆
  • 5 有這個問題
  • 3 次檢視
  • 最近回覆由 MugzyP

more options

I am trying to update my flash player plugin. Since mozilla says it is out of date. I am using firefox version 6.0 on a windows 7 64 bit OS. I follow the adobe normal download and install process.No other applications are running. I go to install the flash update.It initializes then at 50% it says to close mozilla firefox. I close it and it still tells me that mozilla needs to be closed. I go into task manager and mozilla is not running. The flash update will not continue it needs mozilla to close when it is already closed. why? and how do fix this?

I am trying to update my flash player plugin. Since mozilla says it is out of date. I am using firefox version 6.0 on a windows 7 64 bit OS. I follow the adobe normal download and install process.No other applications are running. I go to install the flash update.It initializes then at 50% it says to close mozilla firefox. I close it and it still tells me that mozilla needs to be closed. I go into task manager and mozilla is not running. The flash update will not continue it needs mozilla to close when it is already closed. why? and how do fix this?

被選擇的解決方法

Did you look at the Processes tab of the Task Manager for firefox.exe and plugin-container.exe? You need to kill the firefox process and all the plugin-container processes you find.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

Did you look at the Processes tab of the Task Manager for firefox.exe and plugin-container.exe? You need to kill the firefox process and all the plugin-container processes you find.

由 the-edmeister 於 修改

more options

Yes originally I ended all firefox processes in task manager. But I still had the same issue. I just retried installing it again and looked for the plugin container.exe process. After ending the firefox process and plugin process this solved the issue. The Flash update did complete. Would be nice in the future if firefox mentioned before doing a plugin updates installation to disable all related tasks and background processes before updating. Thanks for the help.