We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have installed firefox 3.6.13 yet when I open a browser it keeps saying I need the latest version ..

more options

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!

I have version 3.6.13

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! I have version 3.6.13

所有回覆 (2)

more options

This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

Your user agent string is:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 YFF35 Firefox/3.0.10 NET_mmhpset ( .NET CLR 3.5.30729; .NET4.0C)

It has been modified by an add-on and is now stuck at showing Firefox 3.0.10, but the "rv:1.9.2.13" part of the user agent string shows you are using Firefox 3.6.13

You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

由 TonyE 於 修改

more options

NET_mmhpset = Comcast user?