搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Reset password to my account, lost all data

more options

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and saved in firefox itself.Please help if possible to recover bookmarks in my account

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and saved in firefox itself.Please help if possible to recover bookmarks in my account

被選擇的解決方法

you might be able to restore bookmarks from Firefox's own backup. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Also, sometimes passwords can be retrieved using the logins-backup.json file in the Profile folder. Although this would need to be done sooner rather than later.

  • Close all Firefox windows.
  • Move logins.json to a backup folder.
  • Copy logins-backup.json to a backup folder.
  • In the profile folder, rename logins-backup.json to logins.json.
  • Restart Firefox.

If this doesn't work you can always exit Firefox and then restore the original two files.

If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

you might be able to restore bookmarks from Firefox's own backup. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Also, sometimes passwords can be retrieved using the logins-backup.json file in the Profile folder. Although this would need to be done sooner rather than later.

  • Close all Firefox windows.
  • Move logins.json to a backup folder.
  • Copy logins-backup.json to a backup folder.
  • In the profile folder, rename logins-backup.json to logins.json.
  • Restart Firefox.

If this doesn't work you can always exit Firefox and then restore the original two files.

If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題