We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Profile settings and Add-ons disappeared

  • 1 回覆
  • 0 有這個問題
  • 10 次檢視
  • 最近回覆由 cor-el

more options

My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons were gone. There reason why I tried out safe-mode was to restore my open tabs which were lost after firefox updates but still showing in history without the possibility to restore them. Currently, I have three profiles in about:profiles but non of them contains my add-ons data. They all appeared as if I am opening the browser for the first time. Inside the profiles file explore, there are 5 newly created profiles see attached screenshots.

Things I did, Cleared cache, refreshed the profiles and restart the browser nothing works.

What is going on. :(. This sucks. I had special add-ons which contained my valuable settings and now they are all gone.

My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons were gone. There reason why I tried out safe-mode was to restore my open tabs which were lost after firefox updates but still showing in history without the possibility to restore them. Currently, I have three profiles in about:profiles but non of them contains my add-ons data. They all appeared as if I am opening the browser for the first time. Inside the profiles file explore, there are 5 newly created profiles see attached screenshots. Things I did, Cleared cache, refreshed the profiles and restart the browser nothing works. What is going on. :(. This sucks. I had special add-ons which contained my valuable settings and now they are all gone.
附加的畫面擷圖

由 user41314449280688951598728384017083017522 於 修改

被選擇的解決方法

Are there profiles present in the Firefox folder that do not appear in about:profiles ?

What files and folders are in those folders and what are their timestamps ? Is the extensions folder empty ? You can check the storage\default folder (indexedDB) to look for extension data.

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Are there profiles present in the Firefox folder that do not appear in about:profiles ?

What files and folders are in those folders and what are their timestamps ? Is the extensions folder empty ? You can check the storage\default folder (indexedDB) to look for extension data.

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.