搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Attached documents do not open with selected helper application

  • 1 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 sfhowes

more options

I am running Thunderbird version 102.9.1 on Fedora 38. I select LibreOffice Writer to open Microsoft Word Documents, and this is listed properly in Settings under Files and Attachments. However, when I click on the document name of the attached file, nothing happens. Any clue what's happening and how to get around it?

I am running Thunderbird version 102.9.1 on Fedora 38. I select LibreOffice Writer to open Microsoft Word Documents, and this is listed properly in Settings under Files and Attachments. However, when I click on the document name of the attached file, nothing happens. Any clue what's happening and how to get around it?

所有回覆 (1)

more options

Try this: Help/More Troubleshooting, Profile Folder, Open Directory, close TB, delete or rename handlers.json, the file that stores settings in Files & Attachments, restart TB, open a Word attachment, Browse to the Writer executable (don't pick from the list of helper apps), check the box 'Always open...'. Sometimes when the helper app is updated, TB fails to retain the setting.