Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Images inserted into body of email show only blank box

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 Matt

GrammieRee
GrammieRee
more options

I always used to be able to insert an image into the body of an email but for quite a while now I've only been able to attach the image, and I don't know what's changed other than a few Thunderbird updates. When I try to insert an image the photo does show in the preview, but all that shows in the body of the email is a blank white box. I've made sure composition is set to HTML and that "attach" and "alternate text" are both unchecked. Kept hoping the next update would fix it, but so far it hasn't. If I try to send the email (as a test) I see a box that says: Status: Creating mail message.... Progress: shows green bar full to the end but it never sends. Can someone PLEASE help me fix this?? Thanks so much!  :)

I always used to be able to insert an image into the body of an email but for quite a while now I've only been able to attach the image, and I don't know what's changed other than a few Thunderbird updates. When I try to insert an image the photo does show in the preview, but all that shows in the body of the email is a blank white box. I've made sure composition is set to HTML and that "attach" and "alternate text" are both unchecked. Kept hoping the next update would fix it, but so far it hasn't. If I try to send the email (as a test) I see a box that says: Status: Creating mail message.... Progress: shows green bar full to the end but it never sends. Can someone PLEASE help me fix this?? Thanks so much! :)
附加的畫面擷圖

所有回覆 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It works for my on windows 10. As the program does not function in a different way based on windows version, I would say the problem is external to thunderbird. Try the following and see4 what you learn.

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.