搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't uninstall firefox

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 ianjteacher

more options

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

被選擇的解決方法

I've sorted the issue (by uninstalling via windows 7) so no need to reply

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

選擇的解決方法

I've sorted the issue (by uninstalling via windows 7) so no need to reply

more options

ianjteacher said

I've sorted the issue (by uninstalling via windows 7) so no need to reply

For future reference by others who might come across this thread, how is that different from using the Add/Remove Programs control panel?

more options

Sorry I don't remember how I did it. I just tried lots of different things.