Two-step authentication in Firefox Account Problem, Invalid two-step authentication code
I'm now using Firefox Developer Edition on Windows 10 and Firefox Nightly on android phone
Currently:
- I don't have any logged-in device - I have my two-step authentication device using Google Authenticator, but when i try to log in it always return a message "Invalid two-step authentication code". (image below) - I have try to reset my password and the problem occurred like this case /questions/1230501. I don't receive any confirmation emails. - I have recovery code and used it one time (It's the first time I used to reset my password) but when I reach the confirmation mail step, I get stuck. - I repeat the password reset many time and see confirmation mail never came
What's wrong with authentication code? How can I get access to my account again? BTW, My English is not good, thanks all.
由 Nguyễn Đức Tuấn Anh 於 修改
被選擇的解決方法
Sorry if my question waste all your time.
It's look like an issue from Google Authenticator app on my phone. There is a term called "Time correction for codes" in the settings of this app. After I synchronize, my authentication code works perfectly again. But I don't know why this only happened with Firefox accounts, I tried creating another account and activating two-step authentication on this account (before sync time correction). It's also has the same problem.
Hope this helps people with the same problem.
從原來的回覆中察看解決方案 👍 0所有回覆 (1)
選擇的解決方法
Sorry if my question waste all your time.
It's look like an issue from Google Authenticator app on my phone. There is a term called "Time correction for codes" in the settings of this app. After I synchronize, my authentication code works perfectly again. But I don't know why this only happened with Firefox accounts, I tried creating another account and activating two-step authentication on this account (before sync time correction). It's also has the same problem.
Hope this helps people with the same problem.
由 Nguyễn Đức Tuấn Anh 於 修改