搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Opened Thunderbird today to find all my email accounts missing

more options

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program.

I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program.

Any help fixing this problem will be appreciated.

I am using Windows 10 with Thunderbird 52.9.1

Thanks

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program. I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program. Any help fixing this problem will be appreciated. I am using Windows 10 with Thunderbird 52.9.1 Thanks

所有回覆 (3)

more options

Is your Folder Pane down the left side missing? Go to Options-Layout and turn the older Pane back on.

If that is not the issue post a screen shot of what your screen looks like.

由 user01229325 於 修改

more options

Thanks for the reply. I will have a look at this when I get back to my laptop. As far as I remember there was nothing there. Its was as if I had just download Thunderbird and it was asking to add accounts.

more options

Thunderbird does have a history of losing track of your profile. This article describes it and how to fix. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared