搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Download gone wrong

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Happy112

more options

I tried to download a game recently but that has given me a lot of grief. Now every time a tab pops up even when the internet is off. The address is laserveradedomaina.com/redirect/57a764d042bf8. It pops up every time. Can anyone assist? I'd be grateful

I tried to download a game recently but that has given me a lot of grief. Now every time a tab pops up even when the internet is off. The address is laserveradedomaina.com/redirect/57a764d042bf8. It pops up every time. Can anyone assist? I'd be grateful

被選擇的解決方法

edkamu7 said

I am very grateful for your assistance. Many thanks. I really appreciate. Have a good day. Wish you well.

My pleasure  ! 'Wishing you well too  !

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Hi,

That game you downloaded apparantly came with a 'bonus' : malware.

Go to the Firefox menu (≡) => Add-ons => Extensions, and look for any unfamiliar or suspicious looking extensions.

When you find any : remove them.

Do the same in Windows Control Panel.

However : most malware will be 'hiding' somewhere , so let's run malware scans (even though you already have run some) :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-laserveradedomaina-com/

'Hope that will help you get rid of the nuisance  !

more options

I am very grateful for your assistance. Many thanks. I really appreciate. Have a good day. Wish you well.

more options

選擇的解決方法

edkamu7 said

I am very grateful for your assistance. Many thanks. I really appreciate. Have a good day. Wish you well.

My pleasure  ! 'Wishing you well too  !