搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

cannot connect to smtp server

  • 3 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 ACR60

more options

I cannot connect to the smtp server all of a sudden. Have not changed anything lately. Avast is running but disabeling Avast does not help. Receiving mail is no problem. -ISP is ZIGGO. Port is 587 -Thunderbird version is 52.5.2

I tried all given soulutions. Connecting to my account via ZIGGO webmail is possible so password is working.

Best regards,

Albert

I cannot connect to the smtp server all of a sudden. Have not changed anything lately. Avast is running but disabeling Avast does not help. Receiving mail is no problem. -ISP is ZIGGO. Port is 587 -Thunderbird version is 52.5.2 I tried all given soulutions. Connecting to my account via ZIGGO webmail is possible so password is working. Best regards, Albert

被選擇的解決方法

Thanks for the reply! I found out what the problem is. I use a VPN connection and THAT is the problem. When disconnecting from de VPN everything works perfectly. I tried to exclude Thunderbird from using the VPN conncection but this didn't work either. So disconnecting from the VPN when sending mail via Thunderbird is the only option I'm afraid.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Oh wonder......After a few hours things are working like usual! Ziggo denies any problems with their smtp server but I tend to question that ; -).

more options

Assuming your settings are correct (smtp.ziggo.nl on port 587, STARTTLS security, authentication = normal password, User name = full email address), the best way to see if Avast, or any other program, is interfering with email is to run in Windows safe mode with networking, and then test TB performance. In general, it's recommended to disable any AV scanning of email (e.g.add the TB profile folder as an exception) and any AV monitoring of secure email connections.

more options

選擇的解決方法

Thanks for the reply! I found out what the problem is. I use a VPN connection and THAT is the problem. When disconnecting from de VPN everything works perfectly. I tried to exclude Thunderbird from using the VPN conncection but this didn't work either. So disconnecting from the VPN when sending mail via Thunderbird is the only option I'm afraid.