We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Noted Frefox update in programs and features lost internet @ logal could not use internet

more options

How do I know if the current upgrade is genuine?. Do not remember requesting this download. Had to reinstall this new update from scratch. Use Firefox to get to Google. My computer is up and running now. Could my upgrade be a fraud? Thanks BB

How do I know if the current upgrade is genuine?. Do not remember requesting this download. Had to reinstall this new update from scratch. Use Firefox to get to Google. My computer is up and running now. Could my upgrade be a fraud? Thanks BB

所有回覆 (1)

more options

If you mean the minor update from Firefox 56.0 to Firefox 56.0.1, there is a real update and hopefully you installed the real one.

Could you explain in more detail what problems you're currently experiencing?

If you are concerned about potential malware, you could supplement your Norton software with some "on-demand" cleaners that should not conflict. Our support article lists several free ones that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.