We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Freezes after deleting 2-3 emails

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 christ1

BryZee
BryZee
more options

I have recently updated my desktop to Windows 10. Every few emails, Thunderbird freezes and no longer works. I can't delete any; I can click on other emails and they will be highlighted, but not show the contents in the lower pane. I finally have to close and reopen and it works for a few emails, then freezes again. I have tried opening without add-ons (safe mode), but the program continues to freeze. Is there a problem with Win 10?

I have recently updated my desktop to Windows 10. Every few emails, Thunderbird freezes and no longer works. I can't delete any; I can click on other emails and they will be highlighted, but not show the contents in the lower pane. I finally have to close and reopen and it works for a few emails, then freezes again. I have tried opening without add-ons (safe mode), but the program continues to freeze. Is there a problem with Win 10?

所有回覆 (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

BryZee
BryZee 提出問題者
more options

I use Avast free anti-virus. Have had no problem like this for years with T-bird and Avast. Seems to be happening after migrating to Win 10.

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled.

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?