Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Uploaded Kaspersky Security now can't run Mozilla

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 FredMcD

nyteller
nyteller
more options

I uploaded my renewal subscription to Kaspersky and now whenever I try to launch Mozilla I get the message " Your Firefox profile cannot be loaded." I uninstalled Mozilla twice, and reinstalled, but the message is still the same. I've restarted my computer each time to prod it along - still no go. HELP! I love my Firefox!

I uploaded my renewal subscription to Kaspersky and now whenever I try to launch Mozilla I get the message " Your Firefox profile cannot be loaded." I uninstalled Mozilla twice, and reinstalled, but the message is still the same. I've restarted my computer each time to prod it along - still no go. HELP! I love my Firefox!

所有回覆 (1)

FredMcD
FredMcD
more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Open the settings on Kaspersky and have it ignore Firefox.