We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

profile missing - can't create new one - uninstalled FF - reverted W8.1 to earlier - says already running when trying to re-install FF - many reboots VIPRE IS

  • 2 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cabin306

more options

original error message was "FF already running" - not showing in task manager - could not close - rebooted several times - same results - uninstalled FF and tried downloading & installing again - same "already running" message. Reverted W8.1 by about 3 weeks (3 updates) - same result when installing FF = "already running". After the "already running" message is always that profile is missing or inaccessible.

Getting the same stuff with TB BTW. Using the latest version of VIPRE internet security on auto update. Nothing similar on a W7 and an XP machine on same LAN. Is there a virus out there corrupting FF? VIPRE scan says nothing found on the 8.1 machine..

original error message was "FF already running" - not showing in task manager - could not close - rebooted several times - same results - uninstalled FF and tried downloading & installing again - same "already running" message. Reverted W8.1 by about 3 weeks (3 updates) - same result when installing FF = "already running". After the "already running" message is always that profile is missing or inaccessible. Getting the same stuff with TB BTW. Using the latest version of VIPRE internet security on auto update. Nothing similar on a W7 and an XP machine on same LAN. Is there a virus out there corrupting FF? VIPRE scan says nothing found on the 8.1 machine..

被選擇的解決方法

See:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

See:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
more options

thanks very much!