搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mozilla will not open, how can it be fixed?

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 philipp

more options

When I try to open Mozilla, I get a black screen and nothing comes up. It will not respond at all. I am having to use Internet Explorer to contact you.

When I try to open Mozilla, I get a black screen and nothing comes up. It will not respond at all. I am having to use Internet Explorer to contact you.

所有回覆 (1)

more options

hello Doctor915, please see if it is working correctly again when you update firefox to the latest version (that's 33.1.1 at the moment) which you can download from https://www.mozilla.org/firefox/all/