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Can't logon on Windows 7 Home Premium

  • 4 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 user1068417

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Tried to fix slowness, freezing up. Logged off, now get a message "the user profile service failed the logon. User profile cannot be loaded".

Tried to fix slowness, freezing up. Logged off, now get a message "the user profile service failed the logon. User profile cannot be loaded".

被選擇的解決方法

If the user profile can't be loaded, it's a system error, not a problem with Firefox. Unfortunately, if you can't log in, I don't know how you would fix this.

Start by booting in safe mode and uninstalling Firefox if you feel that's the cause. Otherwise, also try using System Restore and see if that works.

從原來的回覆中察看解決方案 👍 0

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And how does this pertain to Firefox? (Sorry, I just don't see the connection.)

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Windows 7 help forum: http://www.sevenforums.com/

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No problem until I followed instructions to fix Mozilla, logged off and attempted to log in the next day.

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選擇的解決方法

If the user profile can't be loaded, it's a system error, not a problem with Firefox. Unfortunately, if you can't log in, I don't know how you would fix this.

Start by booting in safe mode and uninstalling Firefox if you feel that's the cause. Otherwise, also try using System Restore and see if that works.