搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes when printing a Gmail message or attachment

  • 4 回覆
  • 9 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

ID: 911954ff-c73d-41fe-bbdb-727902140624

Firefox crashes whenever I try to print a Gmail message or attachment. Within a message, I click the down arrow and select "Print." The usual print dialog box opens, but when I click "Print" here, Firefox crashes completely.

Same thing happens if I click on an attachment and click the "print" icon...or open the attachment in Preview and try to print it.

I'm running up-to-date Firefox 30.0 on Mac OS 10.6.8.

ID: 911954ff-c73d-41fe-bbdb-727902140624 Firefox crashes whenever I try to print a Gmail message or attachment. Within a message, I click the down arrow and select "Print." The usual print dialog box opens, but when I click "Print" here, Firefox crashes completely. Same thing happens if I click on an attachment and click the "print" icon...or open the attachment in Preview and try to print it. I'm running up-to-date Firefox 30.0 on Mac OS 10.6.8.

所有回覆 (4)

more options

hello Estone, try 2 things to see if the problem disappears, first, change your default printer to something else and then manually select it when you want to print a file,

and second try to restart firefox following these steps: go to Help > Troubleshooting Information. Click the "Reset Firefox" button

more options

Excellent! I used your first suggestion: I set the default printer to something else, then manually selected the main printer I wanted - it worked! Then I went back and made this main printer the default again, and it still printed without a hitch. So hopefully that sticks.

Thanks!

more options

Hmm, it started happening again, and this time the suggestions above did not fix the problem. Last time, setting another printer as the default worked.

This time, changing the default printer didn't help. Neither did clicking the "reset Firefox" button.

I also tried shutting down and restarting the Minolta BizHub that I am trying to print to.

I can print fine to another printer.

It worked fine since June 24, my last post.

more options

You can try the current Beta release to see if that version works.