Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

can not delete messages

  • 5 回覆
  • 2 有這個問題
  • 14 次檢視
  • 最近回覆由 christ1

brmarsh
brmarsh
more options

I can not delete messages from the inbox or the junk box. I can not drag messages to the trash box. I have downloaded and reinstalled Thunderbird but still does not work. All other functions seem to work. It is possible to move messages from the inbox to the junk box but can not delete them from their.

I can not delete messages from the inbox or the junk box. I can not drag messages to the trash box. I have downloaded and reinstalled Thunderbird but still does not work. All other functions seem to work. It is possible to move messages from the inbox to the junk box but can not delete them from their.

所有回覆 (5)

christ1
christ1
  • Top 25 Contributor
more options

Try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

brmarsh
brmarsh 提出問題者
more options

Thanks for your help and suggestion. This fix did not work. I can now move messages to the junk folder then using right click, empty junk the messages are deleted. They do not go to the trash folder however. I guess this work around will work but its not the way it should be.

christ1
christ1
  • Top 25 Contributor
more options

Do the same with the Junk folder. Then compact folders for the account.

brmarsh
brmarsh 提出問題者
more options

I repaired every folder. I created a new folder called inbox 2 and moved all the inbox folders to it. I then deleted inbox and inbox msf. These were online suggestions. Nothing has worked. Thank you for your help but nothing seems to work.

christ1
christ1
  • Top 25 Contributor
more options

I created a new folder called inbox 2 and moved all the inbox folders to it.

I don't think I can follow of what you did.