搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

with the new sync, where can i enter my recovery key?

  • 1 回覆
  • 26 有這個問題
  • 1 次檢視
  • 最近回覆由 guigs

more options

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account".

Why can I sign in to my "account management portal" but not Sync?

Is there nowhere I can enter my recovery key?

Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me

Now, on Firefox 29, I am given no way to use my recovery key!


When I login to https://account.services.mozilla.com/, all it shows is:


Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase


That's useless!

I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find

Please.... Thank you.

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account". Why can I sign in to my "account management portal" but not Sync? Is there nowhere I can enter my recovery key? Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me Now, on Firefox 29, I am given no way to use my recovery key! When I login to https://account.services.mozilla.com/, all it shows is: --------------------------------------- Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase --------------------------------------- That's useless! I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find Please.... Thank you.

所有回覆 (1)

more options

HI Sunk_by_Sync, Never fear! That sync is no more in the newest version of Firefox! Sync your Firefox bookmarks, history, passwords and more