Can't install a search plugin
OS X 10.8.5, Firefox 24.5.0
1. Click on dropdown in Firefox's search field.
2. A list of installed search engine plugins appears along with "Manage Search engines...". Click this.
3. Click on "Get more search engines"
4. https://addons.mozilla.org/en-US/firefox/search/?atype=4 opens in a new tab. Select DuckDuckGo HTTPS/SSL or YouTube.
5. Click the green "+ Add to Firefox" button.
6. Firefox/mozilla.org complains in a dialog box: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin."
Oops, I'm using Firefox 24.5.0.
Any ideas how to fix this? Thanks.
Info from Help>Troubleshooting is below.
==================
Application Basics
Name: Firefox Version: 24.5.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
Extensions
Name: Adblock Plus Version: 2.0.3 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: BetterPrivacy Version: 1.68 Enabled: true ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Name: Clip to DEVONthink Version: 1.2.3 Enabled: true ID: Clip-to-DEVONthink@devon-technologies.com
Name: Collusion Version: 0.16.3 Enabled: true ID: jid1-F9UJ2thwoAm5gQ@jetpack
Name: DoNotTrackPlus Version: 2.0.9 Enabled: true ID: donottrackplus@abine.com
Name: DownloadHelper Version: 4.9.15 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Name: DownThemAll! Version: 2.0.13 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}
Name: Element Hiding Helper for Adblock Plus Version: 1.2.1 Enabled: true ID: elemhidehelper@adblockplus.org
Name: Flashblock Version: 1.5.17 Enabled: true ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}
Name: Google/Yandex search link fix Version: 1.4.1 Enabled: true ID: jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack
Name: Lucifox Version: 0.8.4 Enabled: true ID: Lucifox@lucidor.org
Name: Remove Cookies for Site Version: 0.62 Enabled: true ID: {06997db0-c027-4d5f-bd37-b0d9230226ea}
Name: ScrapBook Version: 1.5.3 Enabled: true ID: {53A03D43-5363-4669-8190-99061B2DEBA5}
Name: User Agent Switcher Version: 0.7.3 Enabled: true ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}
Name: Disconnect Version: 1.0.1 Enabled: false ID: disconnect@disconnect.me
Name: selectivecookiedelete Version: 4.1 Enabled: false ID: selectivecookiedelete@siju.mathew
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 307200 browser.cache.disk.smart_size_cached_value: 768000 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.use_document_fonts: 0 browser.history_expire_days.mirror: 180 browser.places.smartBookmarksVersion: 4 browser.sessionstore.restore_on_demand: false browser.startup.homepage: file:///Volumes/Data/Oro/_Blank Page.html browser.startup.homepage_override.buildID: 20140421162246 browser.startup.homepage_override.mstone: 24.5.0 dom.mozApps.used: true extensions.lastAppVersion: 24.5.0 font.minimum-size.x-western: 13 font.name.monospace.x-western: Monaco font.name.sans-serif.x-western: Lucida Sans font.name.serif.x-western: Calibri font.size.variable.x-western: 13 gfx.blacklist.webgl.msaa: 4 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1399518177 places.history.expiration.transient_current_max_pages: 104858 places.last_vacuum: 1331401559 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.iphotophotocast: 0 plugin.state.java: 0 plugin.state.sharepointbrowserplugin: 0 print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 0 print.print_evenpages: true print.print_footerleft: &U print.print_footerright: print.print_headerright: &D print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_pagedelay: 500 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_printer: print.print_resolution: 0 print.print_resolution_name: print.print_reversed: false print.print_scaling: 0.60 print.print_shrink_to_fit: false print.print_to_file: false print.print_unwriteable_margin_bottom: 17 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 17 privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.clearOnShutdown.sessions: false privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.cpd.sessions: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 security.OCSP.require: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1399078504
Graphics
Device ID: 0x 166 GPU Accelerated Windows: 2/2 OpenGL Vendor ID: 0x8086 WebGL Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine windowLayerManagerRemote: false AzureCanvasBackend: quartz AzureContentBackend: none AzureFallbackCanvasBackend: none
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2
NSS Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC
NSSSMIME Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC
NSSSSL Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC
NSSUTIL Expected minimum version: 3.15.4 Version in use: 3.15.4
由shoolie于
被采纳的解决方案
Try to install that search engine in Safe Mode if it doesn't work in normal mode.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- Windows/Mac: Go to Help > Restart with add-ons disabled
- Linux: Run firefox -safe-mode in the Terminal/Konsole
所有回复 (2)
选择的解决方案
Try to install that search engine in Safe Mode if it doesn't work in normal mode.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- Windows/Mac: Go to Help > Restart with add-ons disabled
- Linux: Run firefox -safe-mode in the Terminal/Konsole
Restarting Firefox with add-ons disabled as you suggested allowed me to install search engine plugins. Thanks very much for your help.