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Will not download files

  • 2 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

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I click on a file (in the GoDaddy file manager) and select download, it asks where to put the files, I select a folder and nothing happens. No error, just nothing. I do the same thing in Chrome and it downloads without a problem.

I click on a file (in the GoDaddy file manager) and select download, it asks where to put the files, I select a folder and nothing happens. No error, just nothing. I do the same thing in Chrome and it downloads without a problem.

被采纳的解决方案

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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所有回复 (2)

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选择的解决方案

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.