搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

New version of Yahoo email won't stay installed in Firefox 17, works fine in Windows Explorer

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

I keep switching to the newest version of Yahoo email in Firefox 17, but every time I log out of Firefox and back in again, it reverts to Yahoo Classic email. I don't have this problem in Windows Explorer.

I've asked the Yahoo Help community about this and have not gotten an answer that resolves it. Does anyone know how to fix this?

I'm running Windows 7.

I keep switching to the newest version of Yahoo email in Firefox 17, but every time I log out of Firefox and back in again, it reverts to Yahoo Classic email. I don't have this problem in Windows Explorer. I've asked the Yahoo Help community about this and have not gotten an answer that resolves it. Does anyone know how to fix this? I'm running Windows 7.

所有回复 (3)

more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

more options

You say I should remove cookies from "sites causing problems" How can I tell which sites are causing problems?

more options

You have a problem with Yahoo, so you need to look for cookies from the Yahoo domain.
If you are not sure then you can delete more cookies or all if you do not care about losing them as this will remove all settings the you've saved from those domains.